Your service business. Connected.
Turn More Service Calls Into Booked Jobs
Zeerek Service helps service businesses capture missed opportunities, respond to customers automatically, qualify service requests, schedule appointments, and manage leads and jobs from one connected platform.
Company setup, lead management, and manual scheduling are available today. Missed-call, SMS, and AI automation require activation, which depends on provider setup and your company’s rules. Ask Zeerek about current availability.
Every opportunity has a next step
- 01Capture the inquiry
A call, a message, a customer who needs help.
- 02Understand the service
The problem, the location, the urgency.
- 03Move the work forward
A qualified request. An appointment. A job.
Your service area. Your booking rules. Your team in control.
01 / Capture
Never Let a Missed Call Become a Lost Customer
Service missed-call recovery is designed to connect an unanswered inquiry to a lead your team can follow up. Once communications are configured and activated, permitted SMS follow-up can keep the conversation moving instead of leaving the next step to chance.
Messaging must respect consent, opt-outs, and company policy. Staff can capture leads manually while provider-backed automation is being prepared.
02 / Understand
AI-Powered Customer Qualification
The AI qualification workflow is designed to collect customer identity, service address, the customer’s problem, requested service, urgency, and preferred timing. That gives your team a clearer starting point for each service request.
AI for Service companies must follow tenant rules and escalate to a person when a request needs human judgment. Provider-backed AI is not yet active in this release.
03 / Move forward
From Customer Inquiry to Appointment
Keep Service lead management, qualification, and scheduling connected, with a clear handoff at every stage.
- Incoming Call/SMS
- Lead Capture
- AI or Staff Qualification
- Service Request
- Scheduling
- Appointment
- Job
The current workflow supports staff-led records and appointment requests. Booking follows each company’s configured policy; an appointment request is not an automatic booking. Autonomous booking is not enabled for every tenant.
04 / See the whole operation
One Dashboard for Your Service Operations
Service business software should help your team follow the work from inquiry to completion. Zeerek Service brings company setup and manual service management into a tenant-specific workspace.
The platform connects customer communication, AI automation, notifications, and usage reporting to that operational foundation.
Customers & work
Leads, customers, service requests, appointments, and jobs.
Company & team
Services and service areas, locations, employees, access roles, and booking rules.
Communications & automation
Provider-connected conversations, phone numbers, AI automation, notifications, and usage/reporting.
05 / Fit your market
Built for the Way You Work
Choose from 22 industry templates, from home services and automotive work to professional and remote services. Configure your own terminology, qualification, coverage, and booking rules.
Service management follows your company’s locations, hours, service areas, and team permissions, so each business works within its own boundaries.
06 / Stay in control
Keep Your Team in Control
Your staff can manage leads, service requests, and appointments directly. Service customer service automation is designed to support that work, with human takeover and escalation built into the intended communication workflow.
When communications and AI are activated, the controls let staff communicate manually, handle an escalation, and resume AI only when appropriate. Provider activation is managed separately for each company.
Take the next step
Ready to Capture More Service Opportunities?
Talk with Zeerek about your service workflow, current capabilities, and the right next steps for your company.